EFF: Effectiveness Course for Current and Future Leaders Print E-mail
Course DC968 - 2 days
Overview
 Course Description

Many organizations lack formalized mentoring programs for new or developing managers to emulate successful behaviors. This 2 day course will help current and future leaders hone their leadership, communication, and interpersonal skills – key building blocks for career success which are often overlooked in formal training .

 
   
 Course Content

Day 1:

  • Getting to know each other and course operating guidelines
  • Assessing and improving your leadership listening skills in the workplace
  • Improving communication etiquette and politeness
  • Building positive impressions
  • Case Study: Giving and receiving feedback in the workplace
  • Building a successful leadership profile for maximum impact

Day 2:

  • Assessing and improving leadership presence
  • Case Study: Managing in a cross-cultural, multi-generational workforce environment
  • Managing the matrix and making effective business decisions
  • Case Study: Resolving conflict in the workplace
  • Managing your boss and other key stakeholder relationships
  • Case Study: Giving effective executive presentations
  • Building a personal, ongoing development plan
 
   
 You Will Learn How To

By completing this course, participants will: 

  • Improve their leadership listening skills
  • Learn how to build positive impressions and improve communication etiquette and politeness
  • Learn a useful method for resolving conflict, as well as giving and receiving feedback
  • Learn how to build a successful leadership profile and improve leadership presence
  • Understand a method of delivering an effective executive presentation
  • Understand key issues in managing a cross-cultural and multi-generational workforce environment
  • Understand a strategy for managing one’s own manager and other key stakeholders
 
   
 

Delivery

On-site classroom delivery.

 
   
 

Who Should Attend?

Current and future leaders who want to hone their leadership, communication and interpersonal skills.

 
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